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Tackling Temporary Accommodation: Labour Housing Group’s Recommendations

When we talk about homelessness, our thoughts often turn to people in doorways and tents, living on the streets of our towns and cities. Rough sleeping is the most extreme and dangerous form of homelessness and the increasing numbers experiencing it is easy to see. Shocking as this is, it is just the visible tip of the now vast homelessness crisis.

Earlier this month Hannah Keilloh set out both the human and financial cost of this hidden crisis. 123,000 homeless families are living in temporary accommodation (TA) including 140,000 children. More than £1.7 billion spent in 2022-23 to “temporarily” house people, often in appalling conditions.  Two thirds of the families have been in TA for more than a year, some for more than a decade – their lives on hold as they wait for the settled and secure home that everyone deserves.

There is an urgent need for action to tackle this and last summer I was pleased to join Labour Housing Group’s policy working group to help develop proposals we would like to see Labour’s manifesto.

The Group’s aims were to bring forward proposals to reduce the cost of temporary accommodation and to improve the quality of accommodation being used. But also to work towards a greater mission – to prevent people from becoming homelessness and, when that isn’t possible, to ensure that temporary accommodation is truly temporary and their homelessness ended as quickly as possible.

Strategy and leadership to enable change

Tackling homelessness requires consistent, coordinated action and commitment across multiple areas government – national, regional and local. It requires a true team effort with government and public agencies working hand in hand with housing and third sector support providers and communities.

Adopting an overarching homelessness strategy might not sound like the biggest ask, and yet the UK is one of the few nations in Europe that does not have one. The next government should swiftly correct this. It should be coproduced and delivered in partnership with people with lived experience of homelessness, and the local authorities and voluntary & community organisations working on the frontline. It won’t be easy to break the silos. Strong leadership will be needed to develop and deliver this across government – the report recommends the appointment of a homelessness Tsar, who will need political support at the very highest level.

At its heart, Labour’s approach should have an understanding that the causes and impacts of homelessness are diverse and unequal. Women make up 60% of adults in temporary accommodation with violent relationship breakdown as a leading cause.  Black people are three and a half times more likely to experience homelessness as White British people and a quarter of young people at risk of homelessness identify as LGBTQ+. Labour’s strategy must recognise disadvantage and discrimination. It must enable person centred and trauma informed approaches to meet diverse needs.

Low cost, high impact changes

Preventing homelessness and the need for temporary accommodation is our ultimate aim, but to alleviate the immediate TA crisis Labour must act swiftly to lower the barriers people face to moving on from TA, refuges and other homelessness accommodation. Too often people are stuck on social housing waiting lists and blocked from private rental tenancies. It is in many ways akin to bed blocking – people unable to move to somewhere more suitable and the “beds” in good quality, local accommodation unavailable for newly homeless people.

The report recommends that social housing allocation policies should give greater priority to people experiencing homelessness and that more housing association lettings should be reserved for people experiencing homelessness. The report particularly recommends that policies should far greater support to those who have spent more than a year in TA.

Action should also be taken to remove barriers from securing private rented accommodation. This should include increasing the budget and eligibility for Discretionary Housing Payments and enabling local authorities to expand of funding of deposits and rent in advance. Reforms should also require landlords and agents to accept offers of written guarantees (for instance from local authorities) instead of cash deposits.

Investing in the future

The working group recognises the financial and economic challenges a Labour government would face. However, there is strong evidence that investing to end homelessness is money well spent with PWC finding every £1 invested could save up to £2.80 of spending across the public sector.

We recommend a comprehensive, cross government review of current spending on supporting the homelessness crisis – both direct spend on TA and homelessness support and the hidden costs of homelessness including within health, social care and criminal justice budgets. Our proposals for investment include additional ring fenced funding for homelessness prevention, a local authority TA acquisitions programme and funding of a robust inspection and enforcement regime to ensure existing legal standards for TA are met.

Ultimately Labour must make it their mission to end poverty and destitution. That means investing to tackle the housing crisis by building at least 90,000 new social homes per year and, alongside the new deal for working people, fixing the gaping holes in the social welfare safety net.

With real determination and ambition we believe a Labour government could end the homelessness crisis and we urge Labour to take up this challenge.

Find out more

There will be an online launch for Labour Housing Group’s policy paper on temporary accommodation on Tuesday the 27th of February at 10am. Register for that here.

Click here to read the full report.


Fiona Colley is Director of Social Change at Homeless Link, the national membership body for organisations working directly with people who become homeless in England.

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Invest to save: essential for solving the temporary accommodation crisis, Labour Housing Group says

Why Labour Housing Group’s invest to save  approach is needed to resolve the temporary accommodation crisis

A safe, stable, and decent home is a foundational building block for life. Home is our space away from the rest of the world where we can relax and feel secure.  However, in England, 140,000 children head into 2024 living not in a ‘home’ at all, but instead living in temporary accommodation (TA). 

To put it in context that’s the equivalent of over 4,600 classes of children, or 220 entire primary schools. Or the entire population of Watford! The numbers are huge, and they are only going up (this figure was a 14 per cent increase on the previous year). Behind every number is a child and a family.  Some will stay there a few days but more often stays in TA last months and even years. Almost certainly their TA will be overcrowded and all too often it will be of poor quality.  

The reality of this situation is often children having to share beds with siblings or parents and babies with no safe sleeping space at all. Young children with no safe place to play, and older children with nowhere to do their homework. Children are getting to school tired and late having travelled long distances to their schools (having often been placed out of area). Parents losing their jobs because the length of commute to work is now impossible.  Stressed-out parents struggling to feed their children decent meals without any suitable cooking facilities. Families are living in limbo and moving frequently, with constant uncertainty and insecurity.

TA is a broad term and can include B&Bs, hostels, hotels, private rented houses or flats, and council or housing association properties. TA has an important role to play in emergencies: providing short-term housing until settled accommodation can be secured. However, this is where things have come seriously unstuck.  A chronic shortage of new social housing under successive governments, rapidly rising private rents, a local housing allowance that has failed to consistently keep pace with inflation, all coupled with a cost of living crisis, means more and more households are finding themselves forced into homelessness and ending up in TA.  

The reasons for ending up in TA are the same reasons that people find themselves stuck there for increasingly long periods – there is nowhere affordable or suitable to move people onto. Data from Shelter in 2022 revealed two-thirds of families living in TA have been there for more than 12 months, and this rises to more than four-fifths in London. Some families have been living in TA for more than 10 years. Ten years – this means some children have only ever lived in temporary accommodation never knowing or having the security of a fixed home.

This is no longer a temporary housing solution; it is becoming an unofficial tenure in itself.

Whilst very difficult for the families affected, TA is also very challenging for local authorities.  As we see more and more councils teetering on the brink of Section 114 notices, recent figures released by DLUHC show that from April 2022-March 2023 £1.74 billion was spent by councils on temporary accommodation.  In some cases, councils are using between one fifth and one half of their total available financial resources on it.  This is unsustainable but it doesn’t have to be this way. 

In summer 2023 Labour Housing Group set up a working group to look at the issue of families in TA.  After consulting with the wider housing and homelessness sector, the group has now produced a working paper with a framework of essential actions for the next Labour government. With the situation growing worse by the day, the premise of the framework is to ensure that TA is a priority for the first 100 days of a new administration. 

Solving this crisis and releasing people from the grips of TA will require a long-term ‘invest to save’ approach.

There will be an online launch for Labour Housing Group’s policy paper on temporary accommodation on Tuesday the 27th of February at 10am. Register for that here.

Read a summary of the report here, and click here for the full report.

Hannah Keilloh is an experienced Policy and Practice Officer at the Chartered Institute of Housing, specialising in homelessness, domestic abuse, and planning.

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Terrors of Temporary Accommodation

‘I can say it is cold, very cold in my room. I have got no access to the kitchen, no fridge, no basic things that I need.’

Many complex social challenges have not received much focus over the last 18 months while we have been grappling with the pandemic. But they have continued to bubble away out of sight and, as we are now (hopefully) moving towards the end of the pandemic, some of them are reaching boiling point.  This is true of hidden homelessness and the stark lack of truly affordable housing which causes people to be stuck in Temporary Accommodation for far too long. 

I work for Justlife Foundation, an organisation that works to ensure stays in Temporary Accommodation (TA) are as short, safe and healthy as possible. TA is a broad term that describes short-term housing used for people who are homeless while waiting for something more permanent that satisfies the main housing duty under the Housing Act 1996. Residents of TA might have a short-term agreement, nightly licenses or non-secure tenancies, offering little or no tenancy rights, and they may or may not receive support from services.

We would call everyone living in TA ‘hidden homeless,’ however, some are arguably even more hidden than others – with tens of thousands single homeless households living in insecure housing, not placed by local authorities under homelessness legislation and not included in the official statistics that tell us how many individuals and families are living in local authority-placed TA. All those who are ‘hidden homeless’ are not visible to the public and wider society in the way those who sleep rough.


Life in Temporary Accommodation

Experiences for hidden homeless households in TA is anything but short, safe and healthy. Research conducted between 2014-2016 with the Institute for Public Policy Research (IPPR) North uncovered a bleak reality, where individuals with limited access to local authority support ended up staying in TA for anywhere from six months to 38 years.  

‘When I first moved in, I had no running water for over a week. I kept complaining about it. So I couldn’t shower, I couldn’t even use the loo, and literally no one would do anything. They kept saying that someone would do something, and every day I’d come back and it would still not work. It was just so frustrating. And also I think I’d want to know that there’s no cooking facilities at all.’

Our research revealed that approximately half the TA residents do not have a working lock on their door. Most share filthy squalid bathroom facilities that are regularly out of order, many have windows that do not close, and most were not provided with bedding. Illegal money lending and drug dealing are commonplace, and the prognosis for those entering TA is likely to involve deteriorating mental and physical health, increased anxiety, higher drug and alcohol use, increased social isolation, and an increased risk of premature death.  

This picture is true for single homeless households and families alike (see Gold Standard Report, Shared Health Foundation). Children are often placed alongside single adults with complex mental health and substance misuse problems. 

“It’s hell. You can’t sleep, you got your ears, playing the music loud. You report it to [the landlord] and he just gets really nasty with you, and if you challenge him he attacks you against the wall. He’s had me pinned against the wall at least four times, and I’ve just had enough of it.” 

Even before the pandemic, TA residents were disadvantaged, with many facing multiple and complex issues. This has worsened in the last year according to our most recent research into the impact of COVID-19 on those we support. Interviewees spoke of horrible conditions, perfect for the spread of COVID-19, in which they felt forced to ‘self-isolate’. The closure of many support services and the decrease in available move-on accommodation, has left many residents feeling more trapped than ever and experiencing deteriorating physical and mental health. 

‘When he [the landlord] comes around he doesn’t knock on the door he just walks in. So if you’re getting dressed, it’s tough…. he can get in with his key, yes. Because there is no inner lock, so you can’t lock him out, unless you barricade the door. And there’s even females there as well.’ 


Numbers continue to rise 

The use of TA has significantly increased during the pandemic. Under ‘Everyone In’, 15,000 rough sleepers were housed, mainly in hotels. Now that has ended, the shortage of appropriate housing means many are being moved either into TA or back onto the streets. Shelter’s report “Homeless in a Pandemic” showed over 250,000 people were living in TA across England in June 2020, an increase of 83% since 2010. This figure does not include those who were placed inside under ‘Everyone In’ and does not account for those who are yet to lose their home as the evictions ban is lifted.

In addition, national statistics show only those placed by local authorities in TA, and not those homeless individuals who have found some other way into different kinds of Temporary Accommodation. Our 2017 report, ‘Lifting the Lid on Hidden Homelessness: A New Analysis’ estimated the number of households living in Bed & Breakfasts (B&B) across England to be close to 51,500, almost 10 times the official figure of 5,870.

The picture becomes even more murky when we take Exempt Accommodation into account. Exempt accommodation is a type of housing where landlords receive the higher housing benefit rate due to the provision of additional services for residents. It technically sits in the social housing—rather than private housing—sector and has existed for many years. However, changes to Universal Credit, and the rising cost of housing, have created a wave of new Houses in Multiple Occupation (HMO). Many previously used as Bed & Breakfasts or private hostels are changing, as landlords move into the more lucrative exempt accommodation sector as landlords seek higher returns.

For people stuck there, Exempt Accommodation can be difficult to distinguish from TA. As Councillor Sharon Thompson’s blog about Exempt Accommodation in Birmingham (10th May) shows, there is a distinct lack of regulation and standards across both TA and Exempt Accommodation, as well as limited enforcement powers for those in local authorities who want to ensure standards are being kept. Standards in both types of accommodation are often very poor.

For people stuck there, Exempt Accommodation can be difficult to distinguish from TA. As Councillor Sharon Thompson’s blog about Exempt Accommodation in Birmingham (10th May) shows, there is a distinct lack of regulation and standards across both TA and Exempt Accommodation, as well as limited enforcement powers for those in local authorities who want to ensure standards are being kept. Standards in both types of accommodation are often very poor.


What can be done 

We agree with the five areas outlined in the petition to end the scandal of Exempt Accommodation that collectively call on the national government to create more regulation within the sector, to increase funding to local authorities to enable greater resource and effective enforcement and, finally, to create safeguards around community and resident impact.  Each of these would have a positive impact on those living in all forms of temporary housing, but we also feel there are further ways to address additional problems with TA both locally and nationally:

Setting up local ‘Temporary Accommodation Action Groups’

  • First recommended in Nowhere Fast 2016, these are local groups that include all stakeholders of the accommodation, including residents and landlords, that come together with a common agenda to develop locally-relevant improvements to experiences in the accommodation. Currently there are four as part of our National TA Network: Brighton, East Sussex, Hackney and Manchester.

Joining, and encouraging MPs to join, the newly formed APPG on Households in TA

  • Justlife and Shared Health Foundation have pushed for the development of the APPG, focusing both on quick immediate aims/objectives as well as longer-term inquiries into the impact Temporary Accommodation has on the health and wellbeing of children, families and individuals, in order to better inform parliamentarians of the issues/challenges facing those in TA across England.

We believe that both these groups, alongside targeted action to meet people’s individual needs, will be vital in bringing about positive change for the hundreds of thousands of people who are hidden away in Temporary as well as Exempt Accommodation.

References

Gossman, S; Procter, A; Paylor, D and Maciver, C. (2020) Hidden Homelessness Exposed: The impact of COVID-19 on single homeless households living in temporary accommodation. Justlife Foundation. https://www.justlife.org.uk/assets/documents/JL_Report-HiddenHomelessness-The-impact-of-COVID-19_v3.pdf

Maciver, C. (2017) Lifting the Lid on Hidden Homelessness: A new analysis. Justlife Foundation. https://www.justlife.org.uk/assets/documents/JL_UTA-Report-2017_HR_Web-Ready.pdf

Rose, A and Davies, B. (2014) Not Home: the lives of hidden homeless households in unsupported temporary accommodation in England. IPPR North. https://www.justlife.org.uk/assets/documents/not-home_dec2014.pdf

Shared Health Foundation (2019). Homeless Families: The Gold Standard: A proposal. https://1b9dd56c-a72a-4a23-82a6-2eeb4eed747d.filesusr.com/ugd/ba5732_f620bf7c1e2d45af809d9c406f253bd3.pdf

<strong><span class="has-inline-color has-accent-color">Christa Maciver</span></strong>
Christa Maciver

Christa is Head of Research, Policy and Communications at Just Life UK.