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Surviving Student Accommodation Landlords

Students often experience some of the worst housing conditions in the country, yet their voices are often marginalised and ignored. The issue has worsened, to the extent that student housing has essentially become a joke, with various popular culture depictions portraying the often disgusting conditions in which students are forced to live.

Fresh Meat provides a prime example of this; while it might seem hyperbolic at first glance, for those who didn’t go to university or who were privileged enough to be able to spend extortionate amounts on purpose-built student accommodation. Even students who can afford this, still face problems with the standard of accommodation and value for money available.

However, slug trails, mould, broken windows, burglaries and malfunctioning boilers are all issues that students are faced with regularly. This is not hyperbole, it is reality.

I have spoken to many of my friends and family members about student housing and nobody was surprised by my experiences of substandard housing and neglectful landlords. Everybody knows that this is happening. In my own experience, I have dealt with broken windows not being fixed for four months, mice, slugs, mould, no heating or hot water for weeks, windows with no curtains that woke me up at sunrise everyday and landlords turning up unannounced during a pandemic without masks.

Throughout this pandemic hundreds of students have posted on platforms such as TikTok, showing leaking ceilings, broken kitchen equipment and rat infestations. So it begs the question of why this is allowed to continue. It is a woeful neglect of young people and it leaves students incredibly vulnerable and living in awful conditions. 

This isn’t only a problem with students privately-renting, it is also a problem with student accommodation, whether provided directly through the university or a third party provider. As the Guardian reported, student accommodation ‘doesn’t officially classify as housing…as it falls outside a specific use class, it doesn’t have to adhere to the usual standards associated with dwellings’. It means that student housing is often treated as either a hotel (C1) or residential institution i.e. care home or hospital (C2), because these types of accommodation are not intended for prolonged residence, there are far fewer regulations when it comes to space and daylight.

The responsibility for the poor conditions and facilities that students endure in purpose-built student housing lies directly with universities and third parties. Universities have, or should have, a duty of care to their students and exploiting gaps in housing regulations completely contradicts this moral obligation. 

There is a huge divide in student cities, between aging university-owned student accommodation that is in dire need of refurbishment, and brand-new purpose-built accommodation often in city centres. For the majority of students, choosing their university accommodation for the first time they are faced with a dilemma: spend all or the vast majority of their student loan on quality accommodation and struggle with living costs for the year or have more money to enjoy their first year of university life, but live in poor housing.

Most students choose the latter and while it might seem like a good compromise for them, students should not have to choose between having enough student loan to survive, and living in adequate housing.  

Part of this comes down to a lack of understanding about tenants’ rights among students. I’d argue that the blame for this lies with the universities themselves. They clearly understand the position that young people are in when they arrive at university. Yet, they don’t provide any real information to students about their rights with regards to renting. The vast majority of young people rent for the first time at university and so this kind of information would be crucial to these students. Why is none provided? 

ACORN renter’s union has been working hard in many major student cities to provide students with more information about their rights. Additionally, they have taken action on behalf of students who are struggling with neglectful landlords, such as their recent action in Manchester when ‘over 25 ACORN members marched on the business address of Zear Property who left university student Kelsey in squalid living conditions so bad, that she was forced to move cross-country back to her hometown in the middle of the pandemic.’

While, of course, it is great that students have groups on their side in these situations and this support is clearly needed, it should be the landlords themselves and universities that are taking action. Additionally, it is clear that gaps in regulations surrounding student accommodation needs to be resolved. 

It is interesting then, that when young people attempt to make their voices heard about their housing experiences they are often dismissed and deemed irrelevant or naive. The state of the housing market at present means that it will likely be decades before current university students are able to put down a deposit on a first house, and so their experiences of renting are incredibly valid.

Moreover, if young people do not know their rights with regards to tenancies and are taken advantage of during their university study, they will likely continue to be taken advantage of once they graduate. This creates more opportunities for landlords to cut corners, provide substandard accommodation and charge extortionate prices for the privilege. 

The government has argued that it has introduced measures to protect students in student housing and this is woefully inaccurate. Although protections have been put in place regarding deposits, and this has been a welcome development, there is much more that needs to be done. This government announcement suggests that more has been done to make sure that landlords resolve problems quickly, yet this is just not being seen implemented in reality.

From my personal experience, I had to wait for three months for our heating to be fixed, despite being in constant contact with my landlord asking them to resolve the issue. Landlords certainly seem to exploit the lack of understanding of the rights of tenants at present and government action has done little to resolve this. 

We need real, robust action from universities to provide useful information to students from the moment they apply, months before they will need to choose accommodation. Young people need to be aware of their options, realistic expectations and rights before they enter into any contracts. Some universities provide lists of approved landlords, who do not attempt to take advantage of students, while other universities actively attempt to discourage any such lists being made.

Universities need to be standing up for their student populations and working with local councils to ensure that private student housing is up to scratch. MPs also need to be raising this issue, to draw attention to the increasing disparity between aging student accommodation and modern expensive accommodation, but also to amend legislation to make sure that student housing is adequately regulated.

Greater consultation with students over their housing experiences would help to identify major problems and explore mitigation. Our experiences are valid and they represent a significant problem of landlords having too much power that is present throughout our housing sector. 

<strong><span class="has-inline-color has-accent-color">Amy Dwyer</span></strong>
Amy Dwyer

Amy is the Chair of the Young Fabians Education Network, Founder of the University of Manchester Young Fabians and Co-Secretary for Labour Doorstep.

Alongside this, Amy is also studying for her MA Politics and is standing as the Labour candidate for Longton and Hutton West in the South Ribble Borough Council By-Election.

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UK’s private rental sector – growing but not grown up

What can we learn from Germany?

One of the biggest changes in housing over the last 20 years has been the huge, unplanned growth of the private renting sector (PRS). But its unfettered growth has come at a price – which is paid for by some of our newly lauded key workers in the NHS and care sectors and the vulnerable – who are sacrificing their life chances, trapped in insecure, unstable, expensive accommodation.

Can Germany, which has the largest PRS in the EU, offer some lessons on a better way of doing things?

This is what I set out to explore last year when I got a Churchill Fellowship to carry out research on lessons we can learn from housing in Germany. The report Private Rented Housing: a broken system in Britain? Lessons to help fix it from 3 cities in Germany has just been published.

Can Germany, which has the largest PRS in the EU, offer some lessons on a better way of doing things? #redbrickblog

The PRS has grown enormously in the UK. It has doubled to 4.7million – i.e. 1 in 5 households – over the last 20 years, and in England it now houses more tenants than the social housing sector. It is a diverse sector with accommodation ranging from high end to housing of last resort. It is no longer a rite of passage for the young and transient – it is a sector that millions will live in for life.

It houses those who are unable to afford to buy, including many key workers and those in ‘Generation Rent’, and many families who in previous years would have qualified for social housing. The difference is they can be charged four times as much for a private rent as a social rent in areas like London. Sometimes for a neighbouring flat on the same council estate! And unlike their neighbours who rent from a social landlord, private tenants in England have to live with the threat of losing their home on the whim of a landlord as they have Assured Shorthold Tenancies.

The PRS was never designed to fulfil such a major role in UK housing and it needs to change to meet the real needs of our communities.  

The picture is very different in Germany. Germany has the largest PRS in Europe – 40% of households rent and this rises to 70% in major cities. Renting is affordable and mainstreamed – not stigmatised.

Overall Germany has a better PRS. ‘Better’ in the sense that it gives tenants greater security of tenure, more affordable rents, higher standards and a stronger voice to advocate for their rights and represent their interests.  And it is ‘better’ as a sector that supports and incentivises good landlords for the long term, thus improving local housing provision and sense of community. Crucially, Germany’s local government is stronger and better resourced and this helps Germany to build twice as many homes, including affordable ones, as the UK.

Obviously we cannot transplant another country’s housing system onto our own. Not least because each country’s housing market has grown in different cultural, historical and political environments. However, I found 5 factors that offer some important and transferable lessons for the UK. These are:

  • Stable and secure tenancies – We all value a stable and secure home – never more so than in the current lockdown. Yet, notwithstanding the current temporary ban, most private tenants in England can be evicted with 2 months notice for no reason, and this will apply after the ban. In contrast Germany, and most of the developed world, have secure, open ended tenancies where the grounds for eviction are based on breaking the rules eg rent arrears etc. Scotland introduced open ended tenancies in 2017 with no reported adverse effects on landlords or supply – so why not England?
  • Tools for regulating the PRS – Rent levels are more affordable and stable largely because they are regulated. There is data transparency – everybody knows the average rent in their area as they are published in a comprehensive local Rent Index (Mietspiegel). This information is used to help regulate rents effectively. It means rents in Berlin are typically 50% of equivalent lets in London.
  • A stronger voice for tenants –Tenants have greater access to advice and advocacy through a national network of self-funded tenants associations (Mieterverein). This also gives tenants a strong political voice and more power.
  • Better support for landlords– One of the surprises in my research was that landlords were as supportive of the German rent regulation system as tenants. They find it provides transparency, encourages good tenants and a more stable long-term rental stream. The system also provides more incentives to good landlords through tax breaks and subsidies.
  • Growing the supply of affordable housing – a strong local vision translated into building affordable homes and communities – To ensure the PRS works well it needs to be underpinned by an adequate supply of affordable housing. Local Government in Germany is better placed to drive this as it has more powers and is better resourced than councils in the UK. I looked at 3 cities in Germany and found that each had developed its own different, but effective, housing strategies to provide affordable housing and support mixed, vibrant communities in their local areas. The result – stronger neighbourhoods and overall more housing built. Since the end of the 2nd World War Germany (West and East) has built twice as many homes – 30 million compared to 16 million in the UK.

These are all things we can learn from and implement in the UK.

Most economic and social changes occur after times of war and crisis. After 1945 Britain introduced massive changes, such as the NHS and welfare system. After the 1st World War the Government introduced the Wheatley Act, which led to extensive council house building programmes. Changes we have reason to be grateful for today.

When we come out of this national Coronavirus crisis we will need to rebuild a better Britain – a new normal.

The current crisis has exposed the unfairness and fragility of our current broken housing system. We clap for the NHS, care and other key workers every week. But the average wage for a nurse is £25k pa. So with London rents averaging £1450 per month this would eat up 84% of their take home pay. They can get a handclap but they struggle to afford a decent home.

It’s good to see the G15 group of large housing associations joining together on the ‘Homes fit for Heroes’ initiative to tackle this. And good to see London’s Deputy Mayor Tom Copley convening a housing taskforce to tackle the challenges Covid-19 poses.

Let’s make fixing Britain’s broken housing system and building homes fit for our new heroes and heroines a priority.  So that it serves everybody fairly and establishes the building blocks to a healthier, happier and better-housed society.

To find out more and read the report – Private Rented Housing: a broken system in Britain? Lessons to help fix it from 3 cities in Germany click on https://www.morehousing.co.uk/

The report is also published by the Winston Churchill Memorial Trust and is available on https://www.wcmt.org.uk/fellows/reports/lessons-germany-prs

<strong><span class="has-inline-color has-accent-color">Maureen Corcoran</span></strong>
Maureen Corcoran

Mo Corcoran started in housing as a tenant and community activist in the area where she was born – Waterloo in London – including being a chair of a local housing co operative and a member of the successful Coin Street campaign in London’s South Bank. 

She went on to work professionally in housing, rising up the ranks from being a front line housing officer to become Head of Housing in the Audit Commission where she ran the housing inspection regime.

She has also taught on the housing and community studies degree at Birkbeck College and served on several housing association boards. She currently continues to serve as a board member and works as a London Blue Badge Tourist Guide, specialising in tours on social history, housing and the suffragettes.

Mo is a Churchill Fellow.